Privacy Policy

We collect personal and technical data to provide a safe, efficient, and customized user experience.

a) Information You Provide Directly

• Account Information: Name, surname, username, email address, password, contact number.

• Billing Information: Credit/debit card details, banking information, billing address (processed through secure payment gateways).

• Content Submissions: Films, videos, images, descriptions, and metadata you upload.

• Communications: Messages sent through support forms, feedback, or email.

• Profile Information: Biography, photo, or professional details (for creators).

b) Information Collected Automatically

• Device Information: IP address, browser type, operating system, device ID.

• Usage Data: Pages viewed, streaming activity, watch history, and session times.

• Cookies and Analytics: We use cookies to enhance functionality and improve user experience (see Section 9).

🎥 3. How We Use Your Information

We use your personal data to:

• Provide, manage, and personalize our streaming services.

• Verify your identity and secure your account.

• Process payments and manage subscriptions.

• Distribute and monetize creator content.

• Communicate updates, offers, or important service information.

• Analyze trends, performance, and user behavior to improve our platform.

• Comply with legal obligations and resolve disputes.

For filmmakers, content creators, and partners:

• We collect data to process film submissions, distribution contracts, payments, and royalties.

• We may use your name, title, or film information in marketing or platform listings, only with your consent.

• You retain full ownership of your intellectual property.

Mzansiwood Films does not sell or rent your personal data.
We may share information only with:

• Trusted third-party service providers (payment processors, hosting services, analytics tools) under strict confidentiality agreements.

• Law enforcement or legal authorities when required by law.

• Partners or affiliates assisting in film distribution or marketing, with your consent.